I no longer buy from Suttons after only finding three seeds in one packet that should have had 20 . Complained .They wanted photographs showing the batch number on the packet...which we did . They sent out another one ...which only had five seeds in . ...and then the same thing again . Phone call to complain .They said there is something wrong with their seed counting machine . Sent us a voucher . Used the voucher but had to pay £3.99 postage which made it a waste of time . Then another phone call . Then we find out that they charged us £4.00 for the phone call ! We sent them an email to complain ..they have not replied . I will not buy from Suttons Seeds Company ever again ! So sorry to hear you've had damaged bulbs .... sigh 😞 . 💐x
It's terrible how few seeds are in a packet, and I have noticed more damaged bulbs in packs as well, nothing ever stays as good.
ReplyDeleteI no longer buy from Suttons after only finding three seeds in one packet that should have had 20 . Complained .They wanted photographs showing the batch number on the packet...which we did . They sent out another one ...which only had five seeds in . ...and then the same thing again . Phone call to complain .They said there is something wrong with their seed counting machine . Sent us a voucher . Used the voucher but had to pay £3.99 postage which made it a waste of time . Then another phone call . Then we find out that they charged us £4.00 for the phone call ! We sent them an email to complain ..they have not replied . I will not buy from Suttons Seeds Company ever again ! So sorry to hear you've had damaged bulbs .... sigh 😞 . 💐x
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